Josh Lamb Systems LLC

Privacy Policy

Effective date: November 3, 2026

Josh Lamb Systems LLC ("Josh Lamb Systems," "we," "us," "our") respects your privacy. This policy describes how we collect, use, and protect information in our communications and text messaging program.

Information we collect

Your name
Your mobile phone number and email address
Details of the service you ask about or book, such as your address and the work needed
Your consent to receive text messages, including when and how you gave it
Messages exchanged with us and forms you submit on our website
Whether you open links in our messages, such as a review link
Call details, recordings, transcripts and summaries of calls answered by our AI phone assistant

How we use your information

Josh Lamb Systems is the sender of these messages. We use this information to respond to your inquiries, answer your texts with our AI assistant, reply to missed calls, answer calls with our phone assistant, book visits and send visit confirmations and reminders, provide our services and send service updates, ask for reviews, follow up on inquiries and honor opt-out requests.

Sharing your information

We do not sell your personal information. We use service providers to deliver our communications, and they may use your information only to provide that service to us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Your choices

Reply STOP to any text to opt out, or HELP for help. After you opt out, we send one message confirming it and then no further texts.

How long we keep your information

We keep records of your consent and opt-out requests for as long as needed to honor your choices and meet our legal obligations. Other records are kept as long as needed to provide our services.

Data security

We use reasonable measures to protect your personal information from unauthorized access or disclosure.