Josh Lamb Systems LLC

SMS Terms and Conditions

Effective date: November 3, 2026

These terms apply to the Josh Lamb Systems text messaging program, operated by Josh Lamb Systems LLC ("we," "us," "our"). By agreeing to receive text messages from us, you accept these terms.

1. Program description

Josh Lamb Systems is the sender of these messages, from our texting number. Some messages may be automated. Our program includes:

• Conversations: replies when you text us, and texts from our team about your request, appointments and service.
• AI text replies: some replies to your texts may be written by our AI assistant, which never claims to be a person.
• Missed-call text-back: a text when we miss your call, so you can reach us by text.
• Phone assistant: an AI assistant may answer calls we can't take, take your details or book a visit; we then text you to confirm, and remind you the day before a visit.
• Website inquiries: replies after you contact us through our website and agree to texts.
• Review requests: after a completed job, a text asking you to review us on Google, with one reminder.
• Follow-ups: up to 3 follow-up texts about your inquiry if we haven't heard back from you.

2. How you opt in

You agree to receive texts when you text us, when you give us your mobile number and agree to texts, or as described on our opt-in page. Consent is not a condition of purchase.

3. Message frequency

Message frequency varies with your requests and service.

4. Message and data rates

Msg & data rates may apply, depending on your mobile carrier's plan.

5. Help

Reply HELP to any message for help, or contact us at [email protected].

6. Opt-out

Reply STOP to any message to stop receiving texts. You can also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE or OPT OUT. You will receive one message confirming you've opted out. Reply START to opt back in.

7. Privacy

Your information is handled according to our Privacy Policy.

8. Carrier liability

Mobile carriers are not liable for delayed or undelivered messages.

9. Eligibility

By agreeing to receive messages, you confirm that you are the owner or authorized user of the mobile number provided and are at least 18 years old.